THE PHYSICAL STORE’S CLOSED, BUT THE TRAIL AIN’T OVER JUST YET! KEEP ON SHOPPIN’ ONLINE ‘TIL THE SHELVES ARE BARE! 🤠

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Shipping policy


Order processing times

Our orders are processed within 5-7 business days. During seasonal times like Black Friday and Christmas, order processing can take up to 10 business days. We appreciate your patience while we prepare your order.

Shipping times

We Ship from our storage location in Röke, Sweden. We
currently only ship orders within Sweden and Denmark.

  • Orders shipping within Sweden and Denmark will usually arrive within 3-5 business days.

Shipping costs

  • Orders shipping to an address within Sweden with an order value of 1499 SEK or less, have a shipping cost of 99 SEK
  •  Orders shipping to an address within Sweden with an order value of 1500 SEK or more, have free shipping.

Local pickup

We no longer offer local pickup.

Returns, exchanges, cancellations

Full refunds and exchanges are offered for regular priced merchandise within 14 days of purchase from our retail location, or within 14 days that tracking indicates an order has been delivered. Refunds will be returned to the original payment method used to make the purchase.

For all returns or exchanges:

  •  Items must not be washed, worn or damaged.
  • All original tags must be attached.
  • You must be able to present a valid receipt.

Sale and discount items are not eligible for returns or exchanges. If you would like to cancel or make changes to your order, you are able to do so up to 3 hours after you receive your order confirmation. Please contact us directly at our e-mail address contact@bergsbarn.se so we can make these changes immediately. If your order ships and the changes have not been made, please return the items unused for a full refund.
We provide real time tracking information on all our orders. If your order does not arrive by the estimated due date, please wait 48 hours before contacting us at contact@bergsbarn.se. We will do our best to locate the package and extend your timeframe for refunds and exchanges- Should your order arrive damaged, please take photos and send them to us at contact@bergsbarn.se. We
will send you a return label to ship the items back to us and we will then send you a new order with new products immediately. Should your order be identified as lost with the shipping carrier, we will ship a new order out immediately.